The problem A large technology company with a wide range of products was entering into new technolog...
The purpose of my work is to help people improve things with technology and to get the results they ...
Practical steps to transform fragmented customer records into a powerful business resource Do you ha...
As details of two significant cyber attacks on major UK retailers continue to emerge and CISA issue ...
It's a story familiar to Chiefs of Staff the world over. The review is on Tuesday, so you spend the ...
In this case study, a counter-intuitive approach to data migration was used to avoid a fatal strateg...
As I sat next to my old colleague, who now works for The National Trust in the UK, I asked "What do ...
Transformation programs, strategic initiatives, major projects, major change efforts - call them wha...
Scene: A small conference room in a city near you. A videoconferencing screen is on one wall and fou...
Transformation is hard. As the accountable leader you are expected to deliver measurable business re...
Do you remember Aesop's fable about the tortoise and the hare? It is obvious that the hare will win ...
We arrive at a fork in the road. Should we go left, or right?
Raise your hand if you have a car, or have driven one. Keep your hand up if you built it yourself. I...
Is there a situation in your professional or personal life you would like to be different? I'm guess...
In a world abuzz with AI capabilities it is sometimes difficult to know how to get started. Vendors ...
I've struggled over the years with setting the right strategy for CRM Analytics. There never seemed ...
Unlock group intelligence with the Nominal Group Technique We all know Brainstorming, don't we? Ask ...
Change is inevitable - just ask the Tyrannosaurus Rex. Even if change is not being driven from withi...
Is it just you? The program has started, everyone knows there is a big change coming (maybe, probabl...
Have you ever seen a program* that did a lot of things but didn't really move the needle? I'm guessi...